Return & Shipping Policies
Return Policy for Physical Products from Powerful Mamas:
Defective product, as determined by Powerful Mamas, will be replaced free of charge and with a free return shipping label if we are notified within 3 days of delivery. In your notification to us you must send a photo of the issue and an explanation of the defect to CustomerService@PowerfulMamas.com. Otherwise all sales are final. We cannot accept returns or exchanges due to the bio hazard presented by the use of Powerful Mamas' products.
Shipping Policy:
Orders not submitted via Amazon® will be fulfilled via USPS, which usually takes 2 – 7 days from the time of order within the United States. Once your order is shipped we will send a tracking number so that you can confirm the exact delivery date. If your order seems to be taking too long to arrive, please track your package using the tracking number we provided. If the carrier indicates your package has been delivered, than sadly, we can’t help - but we encourage you to contact your mail carrier! If you did not receive tracking information from us within 5 days of your order than email CustomerService@PowerfulMamas.com right away!
Defective product, as determined by Powerful Mamas, will be replaced free of charge and with a free return shipping label if we are notified within 3 days of delivery. In your notification to us you must send a photo of the issue and an explanation of the defect to CustomerService@PowerfulMamas.com. Otherwise all sales are final. We cannot accept returns or exchanges due to the bio hazard presented by the use of Powerful Mamas' products.
Shipping Policy:
Orders not submitted via Amazon® will be fulfilled via USPS, which usually takes 2 – 7 days from the time of order within the United States. Once your order is shipped we will send a tracking number so that you can confirm the exact delivery date. If your order seems to be taking too long to arrive, please track your package using the tracking number we provided. If the carrier indicates your package has been delivered, than sadly, we can’t help - but we encourage you to contact your mail carrier! If you did not receive tracking information from us within 5 days of your order than email CustomerService@PowerfulMamas.com right away!
